Frequently Asked Questions
Everything you need to know about shopping with Kompsós.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 7 to 14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart, as our curated collections may have slight variations in fit.
Are your materials sustainably sourced?
At Kompsós, we prioritize ethical craftsmanship. We partner with manufacturers who utilize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.